Terms of Service

Effective date: 16 May 2026

Last updated: 16 May 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Trulux Group website at truluxgroup.com.au (the "Site"). The Site is operated by Trulux Group ("Trulux Group", "we", "us", or "our").

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

2. Use of the Site

The Site is provided for general informational purposes. You may use the Site for lawful purposes only, in accordance with these Terms.

You agree not to:

  • Use the Site in any way that could damage, disable, overburden, or impair it, or interfere with any other party's use of the Site.
  • Attempt to gain unauthorised access to the Site or its underlying systems.
  • Use any automated means (including scrapers, bots, or harvesters) to access or extract content from the Site without our prior written consent.
  • Use the Site to transmit harmful code, spam, or unlawful content.
  • Reproduce, copy, or exploit any part of the Site for commercial purposes without our written permission.

We may suspend or terminate your access to the Site at any time, without notice, where we reasonably believe you have breached these Terms.

3. Intellectual Property and Trade Marks

All content on the Site — including text, graphics, logos, images, photography, video, and software — is owned by or licensed to Trulux Group and is protected by Australian and international intellectual property laws.

"Trulux Group", "Trulux", and the names and logos of brands within the Trulux Group portfolio are trade marks of Trulux Group or its related entities. You may not use these trade marks without our prior written consent.

You may not reproduce, distribute, modify, transmit, or create derivative works from any content on the Site without our prior written permission, except for personal, non-commercial viewing.

4. Information on the Site

The Site contains general information about Trulux Group, our manufacturing capabilities, brand portfolio, and related topics. While we endeavour to ensure information is accurate and up to date at the time of publication, we make no representation or warranty that the content is complete, current, reliable, or error-free.

Content on the Site is general in nature and does not constitute medical, regulatory, scientific, or professional advice. You should seek your own professional advice before acting on any information.

The Site is not an offer to supply goods or services. Any manufacturing services, supply arrangements, or commercial relationships with Trulux Group are governed by separate written agreements, not by your use of the Site.

5. Third-Party Links

The Site may contain links to third-party websites that are not owned or controlled by Trulux Group. We provide these links for convenience only and are not responsible for the content, privacy practices, or operation of any third-party site. Links do not constitute our endorsement.

6. Disclaimer of Warranties

Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded.

Subject to the above and to the maximum extent permitted by law, the Site and its content are provided on an "as is" and "as available" basis. Trulux Group disclaims all warranties, representations, and conditions of any kind — whether express or implied — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the extent we are entitled to do so, our liability for breach of any consumer guarantee that cannot be excluded is limited, at our option, to:

  • Supplying the services again; or
  • Paying the cost of having the services supplied again.

7. Limitation of Liability

Subject to Section 6, and to the maximum extent permitted by law, Trulux Group will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage (including loss of profits, revenue, data, goodwill, or business opportunity) arising out of or in connection with your use of, or inability to use, the Site.

You access and use the Site at your own risk.

8. Changes to These Terms

We may update these Terms from time to time. The current version will always be available on this page with an updated "Last updated" date. Where changes are material, we will take reasonable steps to bring them to your attention. If you do not agree to any updated Terms, you should stop using the Site.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia for any disputes arising out of or in connection with these Terms or your use of the Site.

10. General

  • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.
  • No waiver: Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign or transfer your rights under these Terms. We may assign our rights and obligations to a related entity or successor.
  • Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Trulux Group regarding your use of the Site.

11. Contact Us

For any questions about these Terms, please contact:

Trulux Group
Attention: Privacy Officer
Unit C3/ 1-3 Rodborough Road Frenchs Forest, NSW, 2086 Australia
Email: info@truluxgroup.com.au